Net Promoter Score

Our Net Promoter Score (NPS) solution allows you to get real feedback from clients through conversation, so that you can continually improve your service!

Case Study: Chartered Accountants ANZ wanted to find an effective way to reach prospective members, so they used RunGopher’s NPS solution to gauge satisfaction from attendees of key events. They received a response rate of over 75%, which was 10 times greater than what they had achieved via email. This has helped CA ANZ find ways to appeal to these prospective members and turn them into Chartered Accountants!